Refund policy

Refund policy

At Reaphello™, we are committed to providing our customers with the highest level of satisfaction. If for any reason, you are not completely satisfied with your purchase, we offer a 30-day return policy.

To initiate a return, please contact our dedicated support team at within 30 days of receiving your order. Our team will provide you with a return shipping label and instructions on how to process the return.

Products must be in new condition and in the original packaging to qualify for a refund. Refunds will be processed within 7-10 business days of receiving the returned item.

Please note that return shipping costs are the responsibility of the customer. In the case of receiving a damaged or defective item, we will cover the cost of return shipping and provide a replacement or full refund.

We stand behind the quality of our products and are confident that you will be satisfied with your purchase. If you have any questions or concerns, please do not hesitate to contact us at

Thank you for choosing Reaphello™